The best skincare routine is the one you can stick to. This formula feels so good, staying consistent won't be a chore.



Gentle Cleansing Milk
€24,99Peony extract, gentle on dry skinWhy it works
- Silky texture
- Peony extract
- Gentle to dry skin
Delivery to
Estimate from our shipping policyEvery LIXIR order is made to order and dispatched from our production partner's European facility. Below is what that means for your delivery, in plain numbers.
When your order leaves us
Orders of up to 20 items are prepared and dispatched within 2 working days. Larger orders take longer to prepare: up to 100 items within 7 working days, and above that within 10 working days.
Total delivery time is dispatch time plus transit time. The transit figures below are counted from the day your parcel leaves the warehouse, not from the day you order.
Transit times
| Destination | Typical transit |
|---|---|
| Netherlands | 4 working days |
| Belgium | 4 working days |
| Austria | 4 working days |
| Denmark | 4 working days |
| Estonia | 4 working days |
| Germany | 5 working days |
| Czechia | 5 working days |
| Poland | 5 working days |
| Slovakia | 5 working days |
| Sweden | 5 working days |
| Finland | 5 working days |
| Luxembourg | 5 working days |
| France | 6 working days |
| Bulgaria | 6 working days |
| Croatia | 7 working days |
| Hungary | 7 working days |
| Ireland | 8 working days |
| Italy | 8 working days |
| Spain | 8 working days |
| Slovenia | 8 working days |
| Portugal | 9 working days |
| Romania | 9 working days |
| Greece | 11 working days |
Other mainland EU destinations are typically delivered within 5 to 11 working days. These are carrier estimates rather than guarantees, and customs or peak periods can extend them.
Carriers and tracking
Orders travel with FedEx. Every order is tracked. You receive a tracking number by email as soon as your parcel is dispatched.
Where we can deliver
We deliver to every country in the European Union except Cyprus and Malta.
We can only deliver to mainland addresses. Our carriers do not serve islands or offshore territories, and we cannot ship via mail-forwarding services. Cyprus and Malta are therefore not available at checkout, and we are unable to accept orders to island regions such as the Canary Islands, the Azores, Madeira, the Balearic Islands, Corsica, Sicily, Sardinia and the Greek islands. If you place an order to one of these island addresses, we will contact you and refund it in full.
A local phone number is required
Please give a phone number in the destination country at checkout. Our EU carriers need a reachable local number to arrange delivery, and a missing or incorrect number is the most common cause of a failed delivery.
Taxes and duties
Every order is shipped within the European Union with all taxes paid, so there is nothing further to pay on arrival.
Changing your address
Tell us within 24 hours of ordering at info@lixirstore.com and we will do our best, though we cannot promise it, because orders move into production quickly. Once your parcel has been dispatched, you can arrange a new address or delivery time directly with the carrier, who will contact you on the delivery day.
If delivery fails
If the carrier cannot deliver, they hold the parcel briefly and notify us. We will contact you to confirm the details, so please reply quickly. If the parcel is not collected or redirected in time it is returned to the warehouse. Returned parcels can be re-shipped once we have confirmed someone will be available to accept them. Get in touch at info@lixirstore.com and we will arrange it.
Damaged or missing parcels
If your parcel arrives damaged, or tracking shows it delivered but you do not have it, email info@lixirstore.com with your order number and, for damage, photographs of the items and the outer box. We will arrange a replacement or a refund. See our Refund policy for the full detail.
LIXIR · KvK 83016406 · VAT NL003771363B46
Free EU shipping over €40. Made in the EU. 30-day returns on unopened items.
- Size
- 190 ml
- Suited for
- Dry
- Format
- Milk
- Type
- Cleanser
Full ingredients (INCI)
Overview
Product details
A mild cleansing milk with a silky texture that nourishes while it removes makeup. Four plant oils and butters mean dry skin comes out of a cleanse feeling fed rather than tight.
- Silky, soft texture. Cushioned and comfortable to massage in.
- Shea butter with argan, avocado and jojoba oils. Nourish while cleansing.
- Peony extract. Soothes as makeup and impurities lift away.
- Gentle to dry skin. Removes everything without stripping.
How to use. Massage over the face, then rinse off with water.
Key features
- Silky texture
- Peony extract
- Gentle to dry skin
Highlights
Certifications
Why it works

Benefits
- Silky texture
- Peony extract
- Gentle to dry skin

The active
Peony extract, gentle on dry skin
Made well
Honest, and easy to check
What makes it different
Gentle Cleansing Milk lists all 27 of its ingredients, 6 of them from organic farming. Everything below is on the pack or on this page, so you can check it.
| Other cleansers | ||
|---|---|---|
| Sulfate-free Cleans without sodium lauryl or laureth sulfate. | Yes | Varies by brand |
| Organic ingredients 6 of its 27 ingredients come from organic farming, marked in the ingredient list. | Yes | Varies by brand |
| No silicones Plant oils and humectants do the work instead. | Yes | Varies by brand |
| Every ingredient listed All 27 ingredients are on this page. | Yes | Varies by brand |
| Made in the EU Produced in the EU and dispatched within 2 working days. | Yes | Varies by brand |
| Not tested on animals Required by EU law for every cosmetic since 2013. | Yes | Yes, required by law |
– varies by brand
Reviews
Reviews are collected through Loox. After every order we email the customer a review request, and reviews from those orders are labelled Verified. Reviews without that label could not be matched to an order. Customers who add a photo to their review get 10% off their next order, or 15% for a video, whatever rating they give.